Privacy Policy

At ZoePicks.com (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or make a purchase from www.zoepicks.com (the “Site”). By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you interact with our Site, you may provide personal information, including:

  • Order Information: Name, billing address, shipping address, email address, phone number, and payment information (processed securely without storing full card numbers).
  • Account Information: Username, password, and preferences if you create an account.
  • Communication Information: Information you provide when contacting customer support or signing up for newsletters.

b. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Browsing Information: Pages viewed, products clicked, and referring/exit pages
  • Cookies and Tracking Technologies: We use cookies to enhance your experience (see our Cookie Policy for details)

c. Information from Third Parties

We may receive information about you from:

  • Payment processors (e.g., Stripe, PayPal) for transaction processing
  • Analytics providers (e.g., Google Analytics) to understand Site usage
  • Advertising partners for marketing campaigns (with consent)

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders
  • Account Management: To create and manage your account
  • Customer Support: To respond to your inquiries
  • Site Improvement: To optimize user experience
  • Marketing: To send promotional emails (with consent)
  • Fraud Prevention: To screen for potential risks
  • Legal Compliance: To meet legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service Providers: For payment processing, shipping, and analytics
  • Legal Authorities: When required by law
  • Business Transfers: In case of merger or acquisition

4. Cookies and Tracking

We use cookies to enhance your experience. You can manage preferences through your browser settings. Disabling cookies may affect Site functionality.

5. Your Rights

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request data deletion
  • Opt-Out: Unsubscribe from marketing

Contact us at zoepicks.com@gmail.com to exercise these rights.

6. Data Security

We use industry-standard security measures, though no system is 100% secure.

7. Contact Us

For questions about this Privacy Policy:

Email: zoepicks.com@gmail.com

Last Updated: 01.01.2025

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